Policy

Terms and Conditions

By using this online shop, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. The Quirky Stitch may revise or amend these Terms and Conditions at any time.

Payment Options

We accept the following payment options:

  • PayMate – credit and debit card payments
  • PayPal 

Postage and Delivery

All prices shown on The Quirky Stitch web site DO NOT INCLUDE FREIGHT

All parcels will be sent via New Zealand Post to anywhere in New Zealand.  Bulky items could be sent via a freight company with the delivery to a nominated street address. 

The postage and delivery charges are fixed amount of $0 for New Zealand orders, $15 for Australian orders and $25 for the other countries orders. This amount will be automatically added to any purchase/order.

FREE POSTAGE is for delivery within New Zealand only excluding wadding.

For international postage and delivery rates please call on +64 272230478

Pick-up option is available – please call on 0272230478 for arrangement

Dispatch of the goods will occur within the next 48 hours (max) of the purchase subject to the availability. The purchaser will be notified within this time about any delays.

Return Policy

We are supplying the quality products/goods. We understand that sometimes you may not fully satisfy with your purchase. You may return your product/goods to us for a full refund subject to the following conditions:

  • The product/goods are faulty (eg. kits, fat quarters, patterns, rulers etc)
  • Products/goods are returned and received by The Quirky Stitch within 7 days of the original purchase date

Unfortunately a refund cannot be given for the following:

  • Cut fabrics
  • Postage and delivery (including freight company charges and international shipments)

We endeavour to process the refund within 14 days of receipt of returned product/goods


GST Information

All prices shown on The Quirky Stitch web site are in New Zealand Dollars.

All prices shown on The Quirky Stitch web site DO INCLUDE GST

The Quirky Stitch reserves the right to change prices at any time      

 

Disclaimer

All pictures, photographs and the depiction of colours on this web site are as accurate as reproduction allows.

The Quirky Stitch makes no warranties of any kind, express or implied, for any products included on this site.

Title to the product/goods purchased from The Quirky Stitch online does not pass from The Quirky Stitch to you until we have received payment in full for the product/goods. All risk in the goods passes to you upon delivery to your address.

 

 Privacy Policy

We collect information that might be considered private or personal. We will only collect such personal information to deliver the product/goods or provide the service to you. The kind of personal information that The Quirky Stitch collects includes:

  • names
  • contact details (postal address, phone, mobile phone, email, Facebook contact)
  • financial information (refer to return policy for details)
  • special interests and preferences
The Quirky Stitch do not share, sell, rent or barter any personal or private information to any third party without your permission.
 

 

 

Welcome